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Decision details


Decision Maker: Executive

Decision status: Recommendations Approved

Is Key decision?: Yes

Is subject to call in?: Yes


The Executive agreed the recommendation as outlined above namely:

  1. To approve the updated policy attached at Appendix 3a including changes which set out the following:

                    The use of streamlined processes through lighter-touch assessments in all instances where finances can be verified through secure access to Department of Work and Pensions and HMRC online systems.

                    A revision to the client notice period from 14 to 7 days for suspended or cancelled care visits in line with care at home provider contractual requirements.

                    The introduction of a reconciliation process to ensure contributions to the cost of care do not exceed the cost to the Council.


Publication date: 12/09/2023

Date of decision: 11/09/2023

Decided at meeting: 11/09/2023 - Executive

Effective from: 16/09/2023

Accompanying Documents: