Decision details

The Executive agreed the recommendation as outlined above namely:

1. To approve the updated policy attached at Appendix 3a including changes which set out the following:

•                    The use of streamlined processes through lighter-touch assessments in all instances where finances can be verified through secure access to Department of Work and Pensions and HMRC online systems.

•                    A revision to the client notice period from 14 to 7 days for suspended or cancelled care visits in line with care at home provider contractual requirements.

•                    The introduction of a reconciliation process to ensure contributions to the cost of care do not exceed the cost to the Council.